Our Website's Privacy Policy

Job Cloud Portal Privacy Policy

Effective Date: 1 July 2026

1. Introduction

Job Cloud Portal (“Job Cloud Portal”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you use our website, create an account, apply for jobs, advertise vacancies or otherwise interact with our Platform.

We process personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) and other applicable South African laws.

By using Job Cloud Portal, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Policy applies to:

  • Our website;

  • Employer accounts;

  • Recruiter accounts;

  • Job Seeker accounts;

  • Job advertisements;

  • CV uploads;

  • Job applications;

  • Communications through the Platform; and

  • Any other services offered by Job Cloud Portal.

This Privacy Policy does not apply to third-party websites or services that may be linked from our Platform.

3. Information We Collect

Depending on how you use our Platform, we may collect the following information.

Personal Information

  • Full name

  • Email address

  • Telephone number

  • Physical location

  • Date of birth (where voluntarily provided)

  • Identification details where required by law

Job Seeker Information

  • CVs and résumés

  • Qualifications

  • Employment history

  • Skills

  • Professional certifications

  • Salary expectations

  • Job preferences

  • Cover letters

  • References where voluntarily provided

Employer Information

  • Company name

  • Registration details

  • Recruiter names

  • Business email addresses

  • Contact numbers

  • Company logo

  • Company profile

  • Job advertisements

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral website

  • Cookies and similar technologies

4. How We Collect Information

We collect information:

Directly from you

For example when you:

  • Register an account;

  • Complete your profile;

  • Upload your CV;

  • Advertise a vacancy;

  • Apply for a job;

  • Contact us;

  • Subscribe to updates.

Automatically

When you browse our Platform, we may automatically collect technical information through cookies and analytics tools.

From Third Parties

We may receive information from:

  • Authentication providers (where applicable);

  • Analytics providers;

  • Payment providers (if paid services become available);

  • Employers and recruiters;

  • Publicly available sources where permitted by law.

5. How We Use Your Information

We use personal information to:

  • Create and manage user accounts;

  • Match job seekers with employment opportunities;

  • Allow employers to review applications;

  • Communicate with users;

  • Improve our Platform;

  • Respond to enquiries;

  • Maintain security;

  • Detect fraud;

  • Comply with legal obligations;

  • Send important service-related communications;

  • Send marketing communications where you have consented.

We do not sell your personal information.

6. Lawful Basis for Processing Personal Information

Job Cloud Portal processes personal information where:

  • You have provided consent;

  • Processing is necessary to provide our services;

  • Processing is required by law;

  • Processing is necessary to protect legitimate business interests, provided your rights are not overridden.

Where consent is required, you may withdraw it at any time, subject to legal or contractual obligations.

7. Sharing Your Information

We may share your personal information only where necessary.

Examples include:

Employers

Where you apply for a vacancy, your application information may be shared with the employer or recruiter advertising that position.

Service Providers

We may use trusted service providers for:

  • Website hosting;

  • Cloud storage;

  • Email delivery;

  • Website security;

  • Analytics;

  • Payment processing (if applicable).

These providers are required to protect your information.

Legal Requirements

We may disclose information where required:

  • By law;

  • By court order;

  • To comply with legal proceedings;

  • To protect our legal rights;

  • To investigate fraud or unlawful activity.

8. Curated Job Listings

Job Cloud Portal may publish summaries of vacancies sourced from publicly available employer career pages.

Publishing these vacancies does not involve collecting personal information from employers beyond information already made publicly available for recruitment purposes.

Where applications are directed to the employer’s website, Job Cloud Portal does not control the employer’s handling of personal information submitted through that application process.

Users should review the employer’s own Privacy Policy before submitting personal information through external websites.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access;

  • Loss;

  • Theft;

  • Misuse;

  • Alteration;

  • Unauthorised disclosure.

These measures may include:

  • Secure website encryption (SSL);

  • Password protection;

  • Restricted administrative access;

  • Security monitoring;

  • Regular software updates.

While we take reasonable precautions, no online platform can guarantee absolute security.

10. Data Retention

Job Cloud Portal will retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes and enforcing our agreements.

When personal information is no longer required, we will securely delete, destroy or anonymise it in accordance with applicable laws.

Users may request deletion of their personal information, subject to any legal or contractual obligations requiring us to retain certain records.

11. Cookies and Similar Technologies

Job Cloud Portal uses cookies and similar technologies to improve the functionality and performance of our Platform.

Cookies help us to:

  • Remember user preferences.

  • Maintain secure login sessions.

  • Analyse website traffic and usage.

  • Improve website performance.

  • Enhance the overall user experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

For more detailed information, please refer to our Cookie Policy.

12. International Data Transfers

Your personal information is primarily processed and stored in South Africa. However, some of our third-party service providers may store or process information in other countries.

Where personal information is transferred outside South Africa, Job Cloud Portal will take reasonable steps to ensure that appropriate safeguards are in place and that such processing complies with POPIA and other applicable laws.

13. Your Rights Under POPIA

Subject to applicable law, you have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete personal information.

  • Request deletion of personal information where legally permissible.

  • Object to certain types of processing.

  • Withdraw consent where processing is based on consent.

  • Request details regarding the personal information we hold about you.

  • Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

We may request proof of identity before processing certain requests to protect your privacy and security.

14. Marketing Communications

Where you have consented, Job Cloud Portal may send you newsletters, job alerts, service updates or promotional communications.

You may opt out of marketing communications at any time by:

  • Clicking the “Unsubscribe” link included in our emails; or

  • Contacting us using the details provided below.

Please note that even if you opt out of marketing communications, we may still send important administrative or service-related communications relating to your account or use of the Platform.

15. Children’s Privacy

Job Cloud Portal is intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 18. If we become aware that personal information relating to a child has been collected without appropriate legal authority, we will take reasonable steps to delete that information.

16. Third-Party Websites

Our Platform may contain links to third-party websites, employer career pages or other external services.

This Privacy Policy applies only to Job Cloud Portal.

We are not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policies of those websites before providing any personal information.

17. Changes to this Privacy Policy

Job Cloud Portal may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.

Any updates will be published on the Platform together with the revised Effective Date.

Your continued use of the Platform after changes have been published constitutes acceptance of the updated Privacy Policy.

18. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Job Cloud Portal

Email: info@jobcloudportal.co.za

If you believe that your personal information has not been handled in accordance with applicable privacy laws, you also have the right to lodge a complaint with the Information Regulator of South Africa.

 

Login
Login
Scroll to Top